A partner,not a vendor.
Concierge programme for premium hotels on the Costa Brava and the Barcelona province. Weekly selection of experiences for your guests, operational support integrated with the front desk, and continuous feedback.
Four steps, one long conversation.
Onboarding
We talk through the hotel, the guest profile and the tone. Together we choose an initial selection of experiences tailored to the positioning of the house.
Activation
We train the front desk in under two hours, deliver physical and digital material (cards, QR, internal sheets) and open the booking link.
Bookings
Guests discover the experiences in the room or through the team. They book with human support — never a cold self-service flow.
Settlement
Monthly commissions, a quarterly balance with upsell metrics, and adjustments to the selection based on concierge feedback.
Four reasons not to need ten.
- 01+25–38% per guest
Average upsell
Partner hotels report significant upsell uplifts per guest, especially in high-margin areas (premium dining, private experiences, extended stays).
- 02
Differentiation
An exclusive selection for your hotel, not a generic catalogue. No other partner within 5 km will have the same mix.
- 03€0 setup
No onboarding fees
The programme is activated with no setup fee or monthly retainer. We only charge commission on actual bookings — aligned with your performance.
- 04
Continuous support
Dedicated account manager, quarterly review, priority handling of special requests and selection adjustments based on concierge feedback.
Three ways to start.
Standard
Premium hotels up to 30 rooms
- Quarterly experience selection
- Physical + digital material
- Initial front-desk training
- Fixed commission per booking
- Most common
Plus
Mid-sized hotels with a dedicated concierge
- Monthly tailored selection
- Dedicated account manager
- Quarterly review with data
- Access to exclusive experiences
- Optimisable variable commission
Custom
Chains, resorts or specific needs
- Programme modelled to internal structure
- PMS integration
- Optional co-branding
- Bespoke commercial agreement
Everything they need to know, already chosen.
The promise to the guest isn't to see it all. It's to quickly find what will land well. That's the filter we work on every season.
- 01 · In the room
A card on the nightstand, not a flyer.
A discreet physical object with a QR code to the digital sheet, written in the tone of your hotel. Material restocked quarterly.
- 02 · At the front desk
The team knows how to recommend, not read.
We train concierges to talk about the experiences in the first person. Preview visits for the selected ones.
- 03 · During the experience
Human support, no friction.
A direct phone line for any question. If it rains, we replan. If they're late, we wait. If they don't understand, we call them.
Let's start with a conversation.
We'll get in touch within 48 hours to schedule a first meeting, at your hotel or online, and see if there's a fit.
Response in 48 h · No commitment
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Whether you want a getaway, an experience gift or a singular day with family or friends.
Browse the catalogue