Privacy Policy

DATA PROTECTION

The personal information you provide us through various forms, emails, or any other means available on this website will be entered into an automated file under the responsibility of Xalar Experiences and will be kept confidential and protected. Under no circumstances will it be used for other purposes, nor disclosed to third parties without your consent, in accordance with the data protection principles of the Spanish LOPD law (Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree 1720/2007, of December 21, on the Development Regulation).

Furthermore, in compliance with the General Data Protection Regulation (GDPR) 2016/679 EU, of April 27, 2016, we inform you that your personal data form part of our automated and non-automated client files, for the purpose of: responding to your information request submitted via our web contact forms, providing the contracted service, offering related services, sending you promotional information, subscribing you to our newsletter, communicating via email, building customer loyalty, and carrying out the administrative and accounting procedures related to your service with us. To comply with various legal provisions, we have established different levels of security to protect the personal data you provide us, having adopted all technical measures within our reach to avoid loss, misuse, alteration, unauthorized access, and manipulation of this personal data.

You always have the right to exercise your right of access, rectification, objection, or cancellation of the personal data you have provided us. If you wish, you may contact us, indicating the right you wish to exercise along with a copy of your ID, at: hello@xalarexperiences.com.

Unless you notify us otherwise, we will assume that your data have not been modified, that you agree to notify us of any changes, and that we have your consent to use them to maintain the relationship between the parties.

HOW TO EXERCISE YOUR RIGHTS

You may send a written communication to the registered office of Xalar Experiences or to the email address indicated at the beginning of the Legal Notice, including in both cases a copy of your ID or another similar identification document, to request the exercise of the following rights:

Right to request access to your personal data: You may ask Xalar Experiences if it is processing your data.
Right to request rectification: In case the data are incorrect.
Right to request limitation of processing: In this case, your data will be retained by Xalar Experiences only for the exercise or defense of claims.
Right to object to processing: Xalar Experiences will cease processing your data in the manner you indicate, unless, for compelling legitimate reasons or for the exercise or defense of potential claims, it is necessary to continue processing.
Right to data portability: In the event that you wish for your data to be processed by another entity, Xalar Experiences will facilitate the portability of your data to the new data controller.
Right to deletion of your data: You have the right to request that your data be completely deleted, unless legally mandated to be retained until confirmation. You can find more information about templates, forms, and your rights on the official website of the Spanish Data Protection Agency.
Possibility to withdraw consent: If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the prior consent.
How to file a complaint with the Supervisory Authority: If you believe there is an issue with the way Xalar Experiences is processing your data, you may direct your complaints to the security manager of www.xalarexperiences.com or to the relevant data protection authority, which in Spain is the Spanish Data Protection Agency.
Right to be forgotten and to access your personal data: At any time, you have the right to review, retrieve, anonymize, and/or delete, in whole or in part, the data stored on the website. Simply send an email to hello@xalarexperiences.com to request it.

WHAT INFORMATION DO WE COLLECT FROM USERS AND WHAT IS IT USED FOR?

All products and services offered on the website www.xalarexperiences.com are linked to contact forms.
– This website always requires the prior consent of users to process their personal data for the purposes indicated.
– You have the right to revoke your prior consent at any time.

SOCIAL NETWORKS

Presence on social networks: www.xalarexperiences.com maintains profiles on some of the main social networks on the Internet.
Purpose and legitimization: The processing that www.xalarexperiences.com carries out with the data on each of these networks will be, at most, what the social network permits for corporate profiles. Thus, we may inform our followers – when permitted by law – via any means allowed by the social network about our activities, presentations, offers, and to provide personalized customer service.
Data extraction: Under no circumstances will www.xalarexperiences.com extract data from social networks, unless explicit and punctual consent is obtained.
Rights: When, due to the nature of social networks, the effective exercise of data protection rights by the user is conditioned by modifications to their personal profile, www.xalarexperiences.com will assist and advise them to the best of its ability.

APPLICABLE LAW AND JURISDICTION

In general, the relationship between www.xalarexperiences.com and the users of its online services, as presented on this website, is subject to Spanish legislation and jurisdiction.